Application Review Officer

Full-time | £22,000

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£22,000 per year + bonus

Job Type: Full-time, permanent

About us

Suits Me is an ethical and cutting edge fintech business based in a rural setting near Knutsford, Cheshire.  We are an award-winning alternative banking solution with financial inclusion and equality of opportunity sitting at the heart of the business.

Suits Me operates within both B2B and B2C sectors in the UK and is currently working towards European expansion.

For our account holders, we offer an alternative to traditional bank accounts with a contactless Mastercard, a full range of features and cashback rewards.  For businesses, Suits Me offers a payment solution providing the UK’s only specialised client portal allowing recruiters and employers to open accounts for their employees and candidates within minutes.

Here’s a taste of what you will be doing:

• Review and update applications that require human intervention due to the recommendation alerts triggered by our screening systems.
• Risk assess applications.
• Communicate with potential applicants to conduct a holistic review by phone, email and SMS.
• Obtain additional documents from applicants to assist the application.
• Approve or reject applications based on the criteria being met.
• Apply your knowledge and expertise to provide a risk-based review of an application.

About you:

You will have an understanding of best practices to be able to complete reviews and make decisions. You will have proven communication and interpersonal skills to successfully communicate (verbally and written) with a wide variety of personalities. You will have the skills and attitude to work with our applicants and also work closely with the team to ensure that best practices and processes are being implemented. You will be required to have general computer skills with specific knowledge of Windows-based applications.