About Suits Me

Suits Me is a UK, multi-award-winning, leading alternative banking solution. Our accounts are perfect for those who struggle to open a UK bank account with a traditional high street bank as we do not require proof of address or credit checks..

Our current accounts offer online banking and mobile banking apps which include a full list of banking features to manage your money including; Direct Debits, Standing Orders, Bank Transfers (UK and International) and more. All Suits Me accounts come with a contactless Suits Me Visa debit card.

Trusted by over 60,000 happy customers, we believe in financial inclusion and that everyone should have the right to a banking solution in order to manage their money, especially in today’s modern, digital society. 

No, Suits Me is much, much more than a standard prepaid card

Suits Me offer current accounts with access to online banking, a mobile banking app and a contactless Visa debit card. Once you have opened a Suits Me current account, you will gain instant access to your account number, sort code and online banking account and mobile banking app where you can start managing your money. Your free contactless Visa Debit card will then arrive in the post within 3 – 5 working days. The online banking account and mobile banking app contain a full list of banking features including bank transfers, direct debits, standing orders and more. 

A Suits Me account also gives you exclusive access to our cashback rewards programme where you can earn up to 30% cashback on your purchases when using your Suits Me debit card

The difference between Suits Me and a traditional high street bank is the fact that we don’t have a building on the high street or offer credit in the form of overdrafts, credit cards and / or loans. 

Although we offer all the banking features as any high street bank, we don’t have a physical branch and we operate only online.   

At Suits Me, we believe in financial inclusion and that everyone should have the right to access a banking solution to manage their money. We only have a few requirements for opening an account with Suits Me

  • Aged 18 or over 
  • A UK address (no proof of address is required - this is for your debit card to be sent to)
  • Have one form of ID; Driving Licence (If a UK resident), Passport or a National ID card 

Please note; we do not require a proof of address and there are no national insurance number or credit checks required to open a Suits Me account. 

Yes, Suits Me offers a current account fully loaded with many banking features including Direct Debits, Standing Orders, Bank Transfers (UK and International) and more. Our current accounts also come with a free contactless Visa debit card which you will receive in the post free of charge 3-5 working days after your Suits Me account has been opened. 

To open a current account with Suits Me, simply complete the online application form, provide one form of ID; Driving Licence (If a UK resident), Passport or a National ID card and take a selfie so we can confirm your identity. This process takes a few minutes and once complete, your current account will be open within 10 minutes. 

Please note; we do not require proof of address and there are no national insurance number or credit checks required to open a Suits Me account. 

Yes, both of our current accounts (Premium and Premium Plus) come with online banking as standard. 

Once you have opened a Suits Me account, you will receive an email with information on how to access your online banking account. 

You can manage your Suits Me account using either online banking, the mobile banking app, or both. 

  No, Suits Me doesn’t currently offer credit which includes loans and overdrafts.   

  No, Suits Me doesn’t currently offer credit which includes a credit card.   

Suits Me is similar to a bank account but cannot be found on the high street as it is an e-account. 

Although Suits Me offers banking facilities and is an alternative banking solution to traditional high street banks, it isn’t a ‘bank’. The difference between Suits Me and a bank is that we don’t have a building on the high street or provide credit in the way of an overdraft, credit card or loans.   

As we are classed as an alternative banking solution and not a traditional bank, we are able to allow our customers to open an account with us without a proof of address or credit checks.

All Suits Me accounts come with a full array of banking features including a debit card, direct debits, standing orders, UK & International bank transfers and online banking and mobile banking app to be able to manage your money safely and securely.

Just like high street banks, each online banking solution and provider also has its own differences. 

Suits Me stand out above the rest with a few key differences. 

Multilingual Customer Care 

We speak your language! 

We pride ourselves on our customer care team, offering multilingual customer support in many languages. We understand that a language barrier can sometimes make it difficult to communicate which can be stressful, especially when dealing with finances. We have eliminated this unnecessary stress to provide a seamless customer care experience to all of our customers. 

Evening Customer Care 

Our high level of customer care service doesn’t stop at our multilingual team. We are also available to contact 7 days a week until 10pm via our Facebook page chat and Instagram page chat. 

Facebook: Suits Me 
Instagram: Suits Me 

Cashback Rewards 

As a Suits Me current account holder you will gain instant access to our exclusive cashback rewards programme. Use your Suits Me debit card to shop at our cashback partner stores (high street and online) and gain up to 30% cashback into your Suits Me account. 

Loading your account

Yes. You have an IBAN number that you will need to provide to the sender of the money. You can find your IBAN number in the online portal or through the mobile app. 

You can load funds onto your card by bank transfer, or using your local PayPoint retailer.

Bank transfer

You can receive any money via a bank transfer and all you need to do is provide your account name, account number and sort code to the relevant person/company.

We will load money into your account on the day we receive the funds. Bank transfers made over a weekend will not be cleared funds until the next working day. 

PayPoint

Take your card to any PayPoint retailer and hand it and the money to the retailer, they will swipe the card through their terminal and load your card with the funds. You can load a minimum of £10 and a maximum of £249.00 in one transaction. The cash will be on your card within 15 minutes.Please see the costs for this on our page.

You can set up SMS and email alerts in your online account or turn on your notifications in the mobile app, which means you can receive an alert when:
• Your card is used at an ATM
• Your card is used in a shop or online
• You receive money into your account
• You spend more than a specified amount

Please note a fee is charged per SMS alert; please see the the costs page on our website for for full details.

Using the Suits Me Mobile App

You can find the Suits Me app at the Google Play store or App Store on your mobile.  Search for ‘Suits Me’ and select ‘Get’.  It is free to download.

Once downloaded, the app is easy to use.  All you need is your username and password.  If you have any queries, please call customer services on +44 (0) 844 322 1111, email hello@suitsmecard.com or send a message to our Facebook page.

Please check if you have a signal and are using the correct password and username. If you are still struggling, please call Customer services on +44 (0) 844 322 1111, email hello@suitsmecard.com or send a message to our Facebook page.

There is no charge for downloading or using the app (other than your mobile network provider’s normal data usage costs).

You should contact your mobile phone provider to have your phone blocked immediately.

No account information is stored on the phone and access is protected by your username and password, mPIN or biometric information.

When downloading the Suits Me app, you will be asked if you want to set up ‘Quick Access’ using an ‘mPIN’ (mobile Personal Identification Number).  This is a five digit code that allows you to access the app quicker than using a username and password.  It is completely separate to the PIN attributed to your debit card.    

You can check your balance, view recent transactions, manage your profile, email customer services and manage your card (including activating, blocking/unblocking, retrieving your PIN and reporting your card lost or stolen).

Other functionality available via your online account include requesting additional cards, managing SMS and email options, viewing previous statements, managing your envelopes and using the banking functionality to make payments by standing order and Faster Payments for example to other people or organisations.

If you wish to contact Customer Services, you can email directly through the mobile app or call on +44 (0) 844 322 1111 (standard rates apply), email hello@suitsmecard.com or send a message to our Facebook page.

Please contact our Customer Services department on +44 (0) 844 322 1111, email your query to hello@suitsmecard.com or send us a message on our Facebook page. You can also request a call back from our customer services through the mobile app.

Rewards and cashback

Yes, many of our online partners offer cashback on purchases as well as discounts and special offers.

Once the funds have been transferred to your Suits Me account you can spend the money as you wish.

You can access online rewards via your online account.

Click on the 'Oonline Rewards' button and you will be directed to our dedicated rewards portal.

You will earn a percentage of what you spend at participating retailers. Please refer to your online account for more information on cashback rates.

On the 30th of January, April, July and October a rebate for the amount you have earned during the previous 3 month period will be automatically transferred to your Suits Me account.

Online rewards are operated by Intelligent Card Solutions Ltd for Suits Me cardholders. You can view the terms here.

We will give you cashback on money you spend with participating retailers, in arrears.

The cash rebates are calculated based on purchases made in the period from 25th of month up to the 24th of following month.

You will get the cashback in your account in the month following this calculation.

Security, PIN and other card issues

Yes. You can have 1 additional cardholder who can access your account. They need to be a minimum of 18 years old. You can add an additional cardholder via your online banking or by contacting our customer service team on 0330 159 0199. Please refer to our terms and conditions as you will be liable for all the money on the account.

Yes, you can transfer money overseas via the online portal or mobile app. Go to the ‘My Account’ tab and then click ‘Transfer’.

International transfers take 3-5 working days to be received.

Please note a fee is charged per international transfer request; please see the costs for full details.

REMEMBER you will need the IBAN number of the account you wish to transfer money too.

Yes, with the Suits Me card being a Visa debit card it means you can use it worldwide wherever you see the Visa logo. If you are going to be using your Suits Me Visa debit card outside of the UK then please advise our Customer Service team. There will be additional charges for using your Suits Me Visa debit card outside of the UK please see the costs page.

Yes. You can call our customer service team on 0844 322 1111 or email hello@suitsmecard.com and provide your updated contact information, or update your profile in the online portal or mobile app.

To update your details through the online portal or mobile app, log in to your online account and click on the ‘Profile’ button. Here you can update your address, phone number and email address.

You do not receive a monthly statement in the post, but you can order paper statements through the online portal or the mobile app, or over the phone by calling our customer service team on 0330 159 0199.

Online/Mobile app
Go to the ‘My Account’ tab; click ‘Statement orders’ and then ‘New statement order’.

Phone
Call us on 0844 322 1111, select your preferred language and then press option 4 to speak to a customer services advisor.

Email
You can email hello@suitsmecard.com

Please note a fee is charged per paper statement in a 62 day period; please see the costs on our website for full details.

All statements can be viewed via your online portal or mobile app, free of charge. You can download and print off your statements as PDFs. Log in to your online portal or mobile app and select the ‘My Account’ tab.

You can change your PIN at most ATMs that display the Visa symbol, where this service is offered, by selecting the 'PIN Services' option on screen.

You can activate your card over the phone using a smart phone, through the online portal or the mobile app – it takes just a few minutes.

Phone

Call Customer Services (0330 159 0199*) from the mobile phone that was entered at registration
Press option 1 for English, 2 for Polish, 3 for Romanian or 4 for Bulgarian
Select option 2 to activate your card
Enter your 16 digit card number and date of birth (DD/MM/YY)
You will then be sent your One Time Password (OTP) to your phone as an SMS message. Whilst staying on the call enter your One Time Password number from the SMS
You will then be given your PIN number on the call.
*Calls to 033 numbers use free plan minutes if available. Otherwise, they cost the same as 01/02 prefix calls.

Online/Mobile app

Click on the link in the email that is sent to you when you are registered for a Suits Me account.
Follow the steps to register your account for online banking by setting up a username and password.
Click ‘MY CARDS’ at the top of the page
Click the ‘Activate’ button (this will trigger the activation code sent by email)
Enter the 16 digit card number, password & activation code from the email
The card will then be activated
Click the ‘retrieve PIN’ button
Enter the 16 digit card number, password & security code (last 3 digits on the back of your card).
This will then reveal your PIN number
Click continue and you will get the 1st digit, click continue to get the 2nd digit and so on

You can use your card at any ATM that displays the Visa symbol, in the UK and overseas.

The maximum amount you can withdraw at an ATM per day is £300.00 on the Premium scheme or £500 per day on the Premium Plus scheme.

You can also get cash back at stores 3 times a day that offer the service when you make a purchase. You can get up £50 per time. 

You can retrieve your PIN online, through the mobile app or over the phone.

Online/Mobile App
Log in to your online account or mobile app and click on the ‘My Cards’ tab. Click the ‘Retrieve PIN’ button.

Phone

Call us on 0330 159 0199, select your preferred language and then press option 2 to retrieve your PIN. You will need your card handy to input your details.

If you block your PIN in a shop you can unblock it an ATM by selecting the 'PIN Services' option.

If you block your PIN at an ATM, please email us at hello@suitsmecard.com, call 0844 322 1111, contact us through our Facebook page or online chat on our website and we will unblock it for you.

If you have blocked the Verified by Visa password, please email us at hello@suitsmecard.com, contact us on our Facebook page or call 0330 159 0199 and we will unblock it for you.

Yes, the Visa debit card is contactless and it can be used on purchases up to £30 per transaction. 

You may not use your card for illegal purposes. It also cannot be used for ‘paying at the pump’ at all petrol stations.

First, do a few checks:
• Check you have sufficient funds
• Check your card is not damaged or has not expired
• Ensure your card has not been blocked on your instruction
• Make sure you are using the correct PIN
• Check that you have entered the card number and other details correctly
• Check that Visa is accepted as a method of payment in the place you are trying to use your card

If it still doesn’t work, you can email us at hello@suitsmecard.com or call 0844 322 1111. You can even contact us on our Facebook page or through online chat on our website.

The customer service team are available Monday to Friday, 8.30am - 6pm and Saturday 8am - 4pm (excluding public holidays).

*To maintain a quality service, we may monitor and record phone calls.
*Calls to 033 numbers use free plan minutes if available. Otherwise, they cost the same as 01/02 prefix calls.

If your card is lost, stolen or you suspect that it has been used by someone else, you must let us know straight-away so that we may cancel your card. 

Online/Mobile App
Go to the ‘My Cards’ tab in your online account, and click on the ‘Lost’ or ‘Stolen’ button.

Phone
Call us on our 24-hour lost and stolen card line +44 (0)1756 693275.

If you ask us to do so, we will investigate any disputed transaction or misuse of your card and we may need more information and assistance from you. Until you notify us, you are responsible for any transactions made on the card.

Email

You can email hello@suitsmecard.com

Your card is ready to use as soon as it has been activated.

You should receive your card within 3-5 working days (Monday to Friday and does not include public holidays and weekends) of submitting your details for Suits Me membership.

You can use your contactless Visa debit card to make purchases and withdraw cash at ATMs, wherever you see the Visa symbol. You can also use your card to buy things online or over the phone.

This is the password you enter to access your online portal or mobile app

Applying for your card

HooYu will delete all copies of your documents and any social profile data as soon as the results have been sent to Suits Me. HooYu will retain your HooYu account profile information and summary confirmation results that were sent to the Suits Me as a record of the transaction. If you begin the verification process and do not complete before 72 hours, your data will be deleted and you will have to start again. Suits Me will hold all of your data for several years.

Yes. You need to accept our terms and conditions when you apply directly via our website.

To become a member and enjoy the many benefits on offer, you can apply on our website www.suitsmecard.com/apply/

If you have received a request from HooYu and do not recognise the person sending you the request you should not proceed with the verification. Please forward the SMS or email to us at support@hooyu.com or click on the link “I don’t want to confirm my identity” link on the welcome page.

HooYu completes a verification check on the ‘selfie’ and your ID documents. Identity checks are matched and scored against each other to drive an overall identity score. This is done when you have taken a selfie with your mobile phone or web cam, shared the social media or online account details you use and taken a picture of your ID document.

When you receive the SMS you need to click on the link and follow the instructions to complete the identity check. Be sure to have your Passport or National ID card ready.

You just need a UK address. No credit checks are carried out and no national insurance number is required. You will need to complete the identity checks once you have applied on our website.

HooYu is an identity verification platform that confirms a customer identity by analysing their digital footprint, authenticating their ID document and delivering a biometric facial verification. The team behind HooYu has helped thousands of businesses to know that their customers are who they say they are.

Suits Me Costs

We have two types of current accounts; 

Premium: £4.97 per month 
Premium Plus: £9.97 per month 

Each account comes with an array of banking features including; an online banking account, mobile banking app, cashback rewards and a free contactless Visa debit card. 

Please visit our Costs page to view all the costs associated with our accounts. 

There are different offerings between the two Suits Me accounts (Premium and Premium Plus). Please visit our Costs page to view both the costs and free features associated with our accounts. 

All Suits Me current account (Premium and Premium Plus) holders gain free exclusive access to our exclusive cashback rewards programme where you can earn up to 30% cashback straight back into your Suits Me account. 

No, once you have opened an account with Suits Me, we will send you a free contactless Visa debit card in the post which will arrive within 3-5 working days.   

Yes, we can do this easily and quickly for you. Simply contact our multilingual customer care team on any of the below details and they will be able to update your account for you. 

Telephone: 0844 322 1111
Email: hello@suitsmecard.com 
Live Chat: suitsmecard.com (Positioned bottom right on our website) 
Facebook Chat: Chat Now

*Calls cost your standard network rate. 

Suits Me Online Banking

Yes, both of our current accounts (Premium and Premium Plus) come with instant access to online banking.

As soon as your account is open, you will receive an email with your account number, sort code and how to set up your online banking username and password. Once you have set up your online banking, you will be able to start managing your money using banking features such as;

If you don’t receive your OTP there can be a few different reasons: 

  1. You are using a different phone number to the phone you have registered to your Suits Me account. Please note: For safety and security, the OTP will only be sent to the phone number registered to your account.
  2. The phone number registered to your Suits Me account is incorrect. Please contact us to confirm the correct details so you can proceed with your registration process or log in.
  3. Non-UK phone numbers can sometimes have problems receiving an OTP due to network issues. Please contact us to either update the phone number or we can set up your email to receive the OTP.

Contact Us 

Telephone: 0844 322 1111
Email: hello@suitsmecard.com 
Live Chat: suitsmecard.com (Positioned bottom right on our website) 
Facebook Chat: Chat Now 

*Calls cost your standard network rate. 

Once you have set up your online banking username and password, follow this link to login: https://suitsmecard.com/account-login - alternatively, use the blue colour button on our website named 'Log in'.

This blue 'Log in' button can be found either;

  • Computer: at the top of the website
  • Mobile: in the side navigation bar

Yes, you can login to your online banking using your mobile or tablet. 

Alternatively, if you prefer to view your banking and manage your money using your mobile or tablet rather than a desktop computer or laptop, download the Suits Me mobile banking app from either the Google Play Store or Apple App Store. The Suits Me mobile banking app has all the same features as the online banking account in order to manage your money safely and easily. 

Don’t worry. You can quickly and easily create a new password for your online banking account by following the steps below. 

  1. Go to the online banking login page on the Suits Me website here: https://suitsmecard.com/account-login
  2. Select your sort-code (this can be found on your Suits Me debit card
  3. Click ‘Forgotten Password?’ 
  4. Enter either your username or long card number AND your date of birth and click continue 
  5. Answer the security question and click ‘Generate Password’ 
  6. You will now receive a ‘new password generation link’ to the email address you used when creating your Suits Me account. 
  7. Follow the steps to generate your new password

You can accidentally block access to your online banking account if you enter the wrong username or password more than 3 times. This is a safety feature to all Suits Me accounts to stop unauthorised access.

If you have blocked your online banking account, please contact our multilingual customer care team to unblock your account and re-enable your access.

Once we unblock your account re-enable your access, If you remember your login details, you will be able to log back into your account. However, if you have forgotten your login details, please let us know and we will resend you new login details. 

Customer Care

Telephone: 0844 322 1111
Email: hello@suitsmecard.com 
Live Chat: suitsmecard.com (Positioned bottom right on our website) 
Facebook Chat: Chat Now

*Calls cost your standard network rate. 

If you have forgotten all of your login details, please contact us to resend your new temporary Username and Password or a new link to register again for your online banking. 

Contact Us

Telephone: 0844 322 1111
Email: hello@suitsmecard.com 
Live Chat: suitsmecard.com (Positioned bottom right on our website) 
Facebook Chat: Chat Now

*Calls cost your standard network rate. 

If you try to login using the Mpin in more than 3 attempts without success, you will then block your access to the mobile banking app. You will then have to wait for 24 hours before you will be able to try again or to set up a new Mpin. However, you will still be able to log in to your online banking account through the website.

Miscellaneous

Yes. You can setup direct debits with your Suits Me account. All you need to do is complete a direct debit mandate with your Suits Me account details.

No, Suits Me does not offer loans or an overdraft facility.

You can make a balance enquiry at ATMs, by SMS, by calling 0330 159 0199, via the online portal or mobile app.

Please note a fee is charged for ATM and SMS balance enquiries; please see the costs page on our website for full details.

You can set up and change the amount of a standing order through the mobile app, online portal or over the phone.

Online/Mobile App
Go to the ‘My Account’ tab and then click ‘Standing orders’.

 

Phone
Call us on 0844 322 1111, select your preferred language and then press option 4 to speak to a customer services advisor.

All standing orders are taken at 2.30pm on the working day requested.

We aim to provide a high-quality service that meets the needs and expectations of all our cardholders. However, we recognise that there may be occasions when you may feel dissatisfied.

If this does happen, please tell us about it so we can correct this. We endeavour to resolve any matter as quickly as possible.

Please contact us by one of the following methods.

Phone: 0844 322 1111
Email: hello@suitsmecard.com
Post: Suits Me, 1st Floor, Navigation House, Belmont Wharf, Skipton, North Yorkshire, BD23 1RL

Complaints received by email or post will be acknowledged within 1 working day.

If we are unable to resolve your complaint to your satisfaction within 8 weeks you may contact The Financial Ombudsman Service, Exchange Tower, London E14 9SR. Visit www.financial-ombudsman.org.uk and complete their online form.

*To maintain a quality service, we may monitor and record phone calls.
*Calls to 033 numbers use free plan minutes if available. Otherwise, they cost the same as 01/02 prefix calls.

Go to https://suitsmecard.com/account-login and select your sort code. Next, you need to enter your username and password to access your online account (as above).

If you have not received the email to register for online banking please email us at hello@suitsmecard.com, call 0844 322 1111, contact us through our Facebook page or through online chat on our website.

The customer service team are available on the phone Monday to Friday, 8.30am - 6pm and Saturday 8am - 4pm (excluding public holidays).

Suits Me Card is a fee paying e-account. Further details and a full list of fees and Terms and Conditions can be found at https://suitsmecard.com/terms-conditions/. Alternatively, you can see all fees on our costs page.

With your mobile app and online portal you can enjoy all the benefits of a traditional bank account and more.

• Activate your card
• Retrieve your PIN number
• View and download your statements
• Make payments to other accounts and pay your bills
• Access thousands of online rewards
• Report your card lost or stolen
• Request an additional card
• Set up standing orders

The retailer will use the same return policy they have for any Visa card – this could be crediting your card, providing a cash refund or offering a store credit.

Even though a debit card may carry the logo of a credit card company such as VISA or MasterCard, it is not a credit card. A credit card allows you to borrow money whereas with a debit card you are spending money that has already been loaded onto the card.

Credit cards benefit from purchase protection by law under section 75 of the Consumer Credit Act, but debit cards don’t have to offer this. Also, because a debit card is not linked to a bank account, any money loaded onto it doesn’t fall under the protection of the Financial Services Compensation Scheme.

You can use the envelope facility to manage your spending.

If you want to set aside an amount of money each month to ensure you can pay your essential bills, click on the ‘MANAGE ENVELOPES’ button in your online account and complete the form.

These amounts will be separated from your account balance and placed into an envelope so you don’t accidently spend the money you have set aside to pay for things you need, like rent or loans.

Any money left over is available to spend or withdraw as cash.

No, you will not earn interest on your account balance.

Account Closure

We are sorry to hear that you would like to close your Suits Me account.

To close your Suits Me account, please contact our multilingual customer care team on 0844 322 1111 and provide your; 

  • Account number 
  • Name 
  • Date-of-Birth 
  • Reason for closing your account 

Once you have contacted our customer care team on 0844 322 1111 and instructed the closure of your account, your Suits Me account will close after 7 days.  

Accounts aren’t instantly closed upon the instruction of account closure. Accounts initially go into a suspended status in case of any bank transfers, direct debits or standing orders that are currently in process in or out of the account. After 7 days of account suspension, you will be notified of your Suits Me account closure status.  

Yes, there is currently a cost of £5 to close your Suits Me account to cover admin expenses.

Please note, you can close your Suits Me account free of charge if you have had your account for less than three months. 

If you are not going to use your Suits Me debit card and account for a period of time and you don’t want to be charged the monthly management fees, please contact us to set the status of your account to dormant. Please note, you will then not be able to use your account or debit card until you contact us again to re-update the status of your account.

Contact Us

Telephone: 0844 322 1111
Email: hello@suitsmecard.com 
Live Chat: suitsmecard.com (Positioned bottom right on our website) 
Facebook Chat: Chat Now 

*Calls cost your standard network rate. 

About Debit Cards

A debit card is a payment card that allows you to make payments in-store, online or over the phone instead of using cash or cheques. 

Upon making a payment with a debit card, the money is instantly transferred out of your bank account. 

To read more about debit cards, visit our debit card information page  

You can withdraw money from your debit card at ATMs around the world. Look out for the Visa or Mastercard logo on the ATM depending which type of debit card you have. 

Be aware that not all ATMs are free to use. Some smaller in-store ATMs charge you to use their service, however, they do state the costs before use. 

Some banks offer the facility to withdraw funds from a specific ATM without the need for your debit card. This is generally done using your mobile banking app which will generate a code for you to input into the ATM. 

If your banking provider has high street branches, you can visit a branch with your ID and request money from your account this way. As a safety precaution, this will result in being asked security questions to further validate your identity. 

Please note: Suits Me currently does not offer these services. 

The security code, also known as a CV2 is the last three numbers on the back of your card. This is generally positioned next to the signature strip of your card.   

Read our debit card features and functions information page to find out more.

When opening a bank account or any other banking solution such as a Credit Union, you will usually get a debit card. This debit card is linked to your account so you can spend the money in your account without having to withdraw it as cash first or use cheques.

When you use your debit card to make a payment in-store, online or over the phone, the money will come out of your account immediately. 

You can keep track of your spending by using your online bank account or mobile banking app if you have been given the facilities to do so. 

There are many features and functions of a debit card. Debit cards store your account information within the chip and magnetic strip and the card is also a convenient way to find your account number and sort-code as it's displayed on the card.

  Yes, you can pay for goods and services online using a debit card.   

A contactless debit card is a debit card with a contactless payment feature enabled within the card. 

This means that you can pay for goods and services up to £45 with your debit card without having to enter your PIN. Simply tap your debit card (providing it is a contactless debit card) onto the merchant's payment terminal and payment will instantly be made.

As a security feature to protect you, your card and your money, the first card transaction you make will require you to input your PIN. You will also be required to input your PIN if you make 5 contactless payments using your debit card within a single day. This again is a security feature to make sure it's you using your card.

All Suits Me debit cards are contactless.

The technical process of how a contactless debit card works is that the card has a small chip inside of it that emits radio waves. Radio Frequency Identification Technology (RFID) is also used within the card to secure the connection between your debit card and the merchant's payment terminal. 

To make a contactless payment with your contactless debit card, simply tap your onto the merchant's payment terminal and payment will instantly be made. 

Yes, a debit card can also be called a bank card as the term ‘bank card’ is used for any card issued by a bank, which include debit cards and credit cards.

The Suits Me debit card is also known as a bank card.

This depends on the agreement that you have with your bank. If you have an agreed overdraft then yes, you can technically use your debit card when you have no money in your account as you will be going into your overdraft. 

If you don’t have an agreed overdraft then no, you cannot use your debit card to pay for goods and / or services if you have no money in your account. 

Please note: Suits Me do not offer overdrafts. You can only spend what you have in your account.

Verified by Visa is a free service that Visa offers to all consumers who have a Visa card. Offering extra peace of mind to consumers when shopping online. 

Verified by Visa is a password-protected authentication system used to confirm the identity of the cardholder when their Visa card is used online.