How to Activate your Card

Activate your Suits Me Debit Card and Retrieve your PIN

Activating your debit card is quick and easy and can be done in one of two ways by either giving us a call and using our automated phone service or via your online banking account.

Phone

Please have your Suits Me debit card to hand and the mobile phone that you used in your application.

1. Call 0330 159 0199 (this is a multilingual automated service) from any phone number and follow the steps.
2. Select your language (English [option 1], Polish [option 2], Romanian [option 3], Bulgarian [option 4])
   
3. Press 2 ("To activate your card or retrieve your PIN")
4. Enter your 16 digit card number (the long number on the front of your card)
5. Enter your date of birth (using this format: DD/MM/YY for example for 17th November 1985: 171185)
6. You will now receive a code to the mobile phone you used when applying for your Suits Me account
7. Input this code into the call you are on using the phone keypad
8. You will now be given your PIN and receive an automated success voice message on the call to say your card has been activated

Congratulations, your Suits Me debit card is now active and you can use it in over 24 million places worldwide!

Online

Please have your Suits Me debit card to hand.

Please note, to activate and use your card online, you will need to have set up your online banking username and password.

1. Login to your online banking account
2. Select 'MY CARDS' positioned at the top of the page
3. Click 'ACTIVATE' on the card you wish to activate
4. Enter your 16-digit long card number
5. Enter the 3 digit authentication code (sent to your email address that you used to open your Suits Me account)
6. Click 'CONTINUE'

Congratulations, your Suits Me debit card is now active and you can use it in over 24 million places worldwide! 

Need Help?

If you need any further help activating your debit card, please don't hesitate to contact our multilingual customer care team.  

Email: hello@suitsmecard.com
Phone: 0330 159 0199

Useful Information

• How to Setup Online Banking
• How to Add Money to your Account
• How to use an ATM
• PIN Security Tips