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Closing Your Account

We’ll be sad to see you go, but here’s the quickest way to close your Suits Me® account.

How Does Account Closure Work?

To close your Suits Me® account you need to call the customer care team on 03330 015 1858. They will ask for your:

  • Account number
  • Full name
  • Date-of-Birth
  • Mobile number
  • E-mail address
  • Home address
  • Reason for closing your account

Once you’ve provided these details, we will begin closing your account.

Can I Close my Account Temporarily?

You don’t have to leave us forever if you know you’re not going to use your e-money account and card for a while and you don’t want to pay your monthly management fees, get contact our customer care team to let us know.

We’ll set the status of your account to dormant, this means you won’t be able to make transactions or use your debit card but your account will still be there when you’re ready to use it again.

Contact Us

Telephone: 03330 151 858
Live Chat: (Positioned bottom right on our website)