Security

Your account and data security is our first priority with 24/7 protection.

With 327,000 customers, £58.2million payments and £2.073 billion transacted, we have advance technology in place to protect our customers.

Setting you up for security the moment you become a customer.

✅ Stringent identity checks

Using advanced technology, we can verify who you are quickly and effectively.

✅ Activate debit cards in the app

Your debit card is activated in our app to ensure it is only you who can activate your card.

✅ Biometric security

Only your face or finger can access your account.

Fraud monitering

We monitor activity and transactions across our customers’ accounts 24/7. If something looks suspicious, we will identify it and contact you immediately.

Using both technology and super humans, we are armed with the best tools to stop fraudsters.

Fraud monitering

One phone login

You can only log in to your account from one mobile device at a time, stopping anyone else from having access to your money. To add and authorise a new device, we’ll ask you to go through a secure, multi-factor authentication process.

One phone login

Freeze and unfreeze your card

You can only log in to your account from one mobile device at a time, stopping anyone else from having access to your money. To add and authorise a new device, we’ll ask you to go through a secure, multi-factor authentication process.

freeze bank account card

Personal data is your business

We use HTTPS which encrypts communications so that attackers can’t steal data. This stops multiple kinds of cyber attacks. In simple terms, our encryption renders data unreadable to an unauthorised party.

Personal data is your business

Your money is protected

Your e-money issuer, Prepay Technologies Limited (referred to as “PPS” or “EPS” or “PPT”), protects your money through a process known as safeguarding. For an explanation of how your funds are protected, please see the following link:

Regulatory Information | Edenred Payment Solutions

Safe and secure

Open your account today

Apply for a personal account today – with no credit checks – and get your Mastercard® debit card in 3-5 working days!