How to set up your online money account

Once you have opened a Suits Me® account, you will receive an email from us prompting you to set up your online money account. Setting up your online money account is quick and easy and will only take a few minutes.

What you will need to setup your online Money Account

To setup your Suits Me® account online account you will need;

  • The ‘💻 Complete Online Money Setup’ email that we sent you when you opened your Suits Me® account (Within this email is a link to login to your online portal.)
  • The card letter that you receive in the post with your Suits Me® Mastercard®
Line Separator

1. Access your ‘💻 Complete Online Money Account Setup’ email (pictured here) that you received when opening your account with us

2. Download the new Suits Me® app using the buttons in the email or by searching in the app store. Alternatively, you can login via the website on a desktop device. The steps will be the same on a desktop device but the imagery will look slightly different.

3. On the login page on the website or in the app, type the ‘username’ and ‘temporary password’ from the email and your date of birth (please be aware that if these are copied a space may be generated after the details which will lead to a failed attempt to set up your online money account)

4. Click ‘Submit’

Online Banking login screen with username entered

5. The app/website will now request the ‘Mobile and Online Activation Code’ which can be found on the same letter that was attached to your Suits Me® Card

6. Enter the ‘Mobile and Online Activation Code’ and click ‘Confirm’

Online banking activation code

7. Once completed, create a ‘Secure Password’, this needs to be at least 10 characters, with at least 1 uppercase, 1 lowercase and 1 number

8. Re-enter this password in the ‘Confirm Password’ box below and click ‘Confirm’

Create Secure Password

9. Set a passcode which is a 4-digit passcode for quick access next time you log in to your online money account and click ‘Confirm’

10. Set 3 security questions and answers and click ‘Confirm’

11. Receive an OTP (One time password) via text message, enter in when prompted

Set 3 security questions and answers

12. Set a 5-digit quick access code and click ‘Confirm’

Set a quick access code

13. Click ‘Activate Biometrics’ to enable quick access to your account next time you log in or ‘Activate later’ if you would like to do this at a later date

Activate biometrics

14. Congratulations, your Suits Me® online account is now setup and ready for you to start managing your money and finances. Visit our Online Money Account page for an overview of your Suits Me® online money account and it’s features and functions.

Home screen view once activated
Line Separator

You can download our free app below, to get access to your Suits Me® account online.

Need Help?

If you need any further help setting up your online money account, please don’t hesitate to contact our multilingual customer care team.

Phone: 03330 151 858


Help! I Haven’t Received the ‘💻 Complete Online Money Account Setup’ Email

Please check through all of your email folders, including your spam or junk folder, as this email could have made its way into another folder other than your ‘inbox’.

If you still can’t find the email, please contact our dedicated multilingual customer care team;

Phone: 03330 151 858

The Link in the Email isn’t Working

If you are experiencing problems when clicking on the link, please login here.