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Amending a Standing Order

A standing order is a regular fixed payment from your bank account or current account to another bank account or current account. These fixed payments can be to friends, family, organisations or to other banking accounts that you may have. You can set up a standing order and cancel a standing order as and when you like using your Suits Me online banking account and mobile banking app.

Read our standing orders information page to learn more about what a standing order is and the differences between a standing order and a direct debit.

How to Amend a Standing Order

To amend standing orders, you will need to have set up your online banking account or mobile banking app.

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Suits Me Mobile App

The below instructions are for making a payment or transfer using your mobile device and the Suits Me mobile app. You can access your online banking account using your desktop device, laptop or tablet, however, we recommend using our free mobile banking app as it’s quicker and easier.

Please note, if using a desktop device to access your online banking, the below steps and imagery will be slightly different but you can find some instructions at the bottom of this page.

Before starting, you will need to download the Suits Me app using the buttons below:

Download the Suits Me app on Google PlayDownload the Suits Me app on the Apple App Store

1. Log in to your account using the Suits Me app from your phone

2. You’ll be requested to enter a proportion of your passcode to validate your identity, enter this and click ‘Confirm’ to log in.

3. Click ‘Payments’ from the bottom menu

4. Click ‘View Standing Orders’

View Standing Orders on payment menu screen

5. You will first need to cancel the standing order that you want to amend. Select the standing order that you want to amend from the standing order list

Standing order you want to cancel highlighted

6. Check the details are correct and it is the correct standing order and account details, once you are sure click ‘Cancel Standing Order’

7. Click ‘Confirm’ to confirm you are happy to cancel the standing order

Confirm to cancel the standing order

8. The standing order should now be showing as Cancelled in your standing order list.

Standing order showing as cancelled

9. You will now need to re-setup the standing order with the amended details. Click the ‘Setup Standing Order’ button

10. If you are wanting to pay the same payee or already have the payee set up in your account, you can choose their details from your Payee list and skip to step 13 on this guide

11. If not, click ‘Add New Payee’

Add New payee from payment menu

12. Add the recipient name, account number, sort code and re-enter your password. Once you have checked they are correct, click ‘Submit’

Adding payee details

13. From the standing order payee menu, select the details of the payee you would like to set up the amended standing order for. If you have just inputted the details, you will be taken directly to this page

14. Choose the amount, start date, end date, payment frequency (you have the option of daily, weekly, monthly and yearly on the recurring type drop down) and also add a payment reference for the person you are sending the standing order to, ensuring that the details are amended accordingly from the previous standing order.

Set up standing order by adding details

15. Check all of the amended details are correct, including the account number, sort code and payment amount and click ‘Authorise Standing Order’

16. Click ‘Confirm’ to confirm that you are happy to setup the standing order

Authorise Standing Order

17. Congratulations, your standing order is now amended!

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Suits Me online banking

The below instructions are for when using the Suits Me online banking:

  1. Login to your Suits Me Online Banking
  2. You’ll be requested to enter a proportion of your passcode to validate your identity, enter this and click ‘Confirm’ to log in
  3. Select ‘Payments’ at the top of the online banking home screen
  4. Select ‘View Standing Orders’ from the menu
  5. Select the standing order that you want to amend from the standing order list
  6. Check the details are correct and it is the correct standing order and account details, once you are sure click ‘Cancel Standing Order’
  7. Click ‘Confirm’ to confirm you are happy to cancel the standing order
  8. The standing order should now be showing as Cancelled in your standing order list.
  9. You will now need to re-setup the standing order with the amended details. Click the ‘Setup Standing Order’ button
  10. If you are wanting to pay the same payee or already have the payee set up in your account, you can choose their details from your Payee list and skip to step 13 on this guide
  11. If not, click ‘Add New Payee’
  12. Add the recipient name, account number, sort code and re-enter your password. Once you have checked they are correct, click ‘Submit’
  13. From the standing order payee menu, select the details of the payee you would like to set up the amended standing order for. If you have just inputted the details, you will be taken directly to this page
  14. Choose the amount, start date, end date, payment frequency (you have the option of daily, weekly, monthly and yearly on the recurring type drop down) and also add a payment reference for the person you are sending the standing order to, ensuring that the details are amended accordingly from the previous standing order.
  15. Check all of the amended details are correct, including the account number, sort code and payment amount and click ‘Authorise Standing Order’
  16. Click ‘Confirm’ to confirm you are happy to proceed with the standing order
  17. Congratulations, your standing order is now amended!

Need Help?

Struggling to amend a standing order that’s currently set up in your Suits Me account using either your online banking account or mobile banking app? Contact our multilingual customer care team who will be happy to help and assist you.

Phone: 03330 015 1858
Email: hello@suitsmecard.com

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